Refund Protection — $10 per person (per ticket)
On request, Refund Protection gives a full ticket refund for any reason, including if the event is cancelled or postponed. The $10 Refund Protection fee itself is not refundable.
Help
Frequently asked questions
Answers use confirmed 2027 facts only. Anything still open is marked as needing Spencer.
Refunds and transfers
Tickets are not refundable unless you add optional Refund Protection.
Transfers
Without Refund Protection there are no refunds. Tickets can be transferred for a $13.50 transfer fee, either to next year’s event or to another existing event in the same series (the same brand).
Refund Protection can be added in the ticket picker at $10 per person. There is no booking fee on Refund Protection. Ticket sales are closed on this preview, so it cannot be purchased yet.
Registration and tickets
Whenever a price is shown, it is written as "$X + $fee ticket fee (+GST)" on the same screen, in readable type. The 2.5% Wix ticket service fee is paid by the buyer. Card processing is absorbed by Upside Events. For Monster Colour 5K in Toronto only, prices are shown all-in (includes ticket fee) + HST. Ticket sales are not open yet.
NEEDS SPENCER: registration open dates and most price-change dates have not been confirmed. Mega Bounce early bird is confirmed to end January 31, 2027, with Regular starting February 1, 2027. Other Regular/Late bounds are not confirmed.
NEEDS SPENCER: the 2027 refund and transfer policy has not been confirmed yet. Please use the Contact page and we will update this answer once Spencer confirms the policy.
Mega Bounce: 15% bulk discount when 5 or more tickets are bought in one checkout, during the Regular ($40) and Late ($45) tiers only — not during early bird or day-of (confirmed). Promo codes also apply on those two tiers. NEEDS SPENCER: does the 15% stack with promo codes, and is the 2.5% fee charged on the discounted price? For other brands, promo and bulk rules are NEEDS SPENCER.
Event day
No. 2027 dates and times are tentative. Most venues are still TBD or unconfirmed past-year parks. Mega Bounce Vancouver is planned at Swangard Stadium in Burnaby (still tentative). Bubble Chase Whitecourt is planned at Festival Way Park (still tentative). Regina events are Mosaic Stadium or Kings Park Speedway, TBD which. Do not treat a tentative date or venue as final.
NEEDS SPENCER: 2027 bag check, parking, maps, wave schedules, washrooms, water, vendors, and course maps have not been confirmed for each city. This page will be updated when those details are set.
Contact
Use the Contact page on this site. NEEDS SPENCER: confirm the public support email (theupside@gmail.com vs theupsideevents@gmail.com) and whether the Fort Saskatchewan mailing address may be shown publicly.